1900 - 88824/7 Support Center
WEEDFLOWERS.CO.UK – FREQUENTLY ASKED QUESTIONS
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ORDERS & DELIVERY
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Q: How long does delivery take within the UK?
A: We ship all orders from our UK facility within 24 hours on business days. Standard Royal Mail 1st Class takes 1–3 working days. For faster delivery, choose DHL Express at checkout — arrives in 1–2 working days (including Saturday for most areas). You will receive tracking as soon as your order ships.
Q: Do you ship discreetly?
A: Absolutely. All parcels are sent in plain, unbranded packaging with no mention of "WeedFlowers" on the outside. The return address uses a generic name. Your privacy matters — only you will know what is inside.
Q: Do you ship outside the UK?
A: Currently we ship only to United Kingdom addresses (mainland and Northern Ireland). International shipping is coming soon. For any exceptions, please contact sales@weedflowers.co.uk and we will try to accommodate.
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PRODUCT & QUALITY
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Q: Are your flowers lab-tested and legal?
A: Yes. Every batch is third-party lab tested for cannabinoid potency, pesticides, heavy metals, and microbials. All our products contain less than 0.2% THC and comply with UK Novel Food regulations. You can view lab reports on each product page.
Q: What is the difference between CBD flower and regular cannabis?
A: Our hemp flowers are bred to be rich in CBD, CBG, and other beneficial cannabinoids, but contain negligible THC (under 0.2%). This means you get the aromatic, therapeutic experience without psychoactive effects. Perfect for relaxation, focus, and wellness.
Q: How should I store my flowers?
A: Keep them in an airtight glass jar away from direct sunlight, heat, and humidity. A cool, dark place (15–21°C) maintains terpenes and freshness. We include humidity packs with larger orders to keep flower perfect for months.
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PAYMENTS & RETURNS
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Q: What is your return policy?
A: Due to hygiene and product nature, we accept returns only on unopened, sealed products within 14 days of delivery. If you receive a damaged or incorrect item, contact sales@weedflowers.co.uk within 48 hours, and we will arrange a replacement or refund immediately.
Q: Which payment methods do you accept?
A: We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and bank transfers. All transactions are encrypted and secure. For wholesale or larger orders, we can arrange invoice payments — just email our sales team.
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WELLNESS & USAGE
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Q: How do I consume CBD hemp flower?
A: Most popular methods: vaporising (dry herb vape at 160–200°C), smoking in a joint or pipe, or infusing into oils or butter for edibles. Start low and go slow — we recommend 0.1g as a starting dose if you are new.
Q: Will I feel "high" from your flowers?
A: No. Our flowers are legally compliant with less than 0.2% delta-9 THC. You may experience a mild sense of calm, relaxation, or focus, but not intoxication. Many users compare the feeling to herbal tea for the mind.
Q: Are your flowers organic?
A: We partner with small, sustainable farms that use organic living soil methods, no synthetic pesticides or chemical fertilisers. While we are not fully certified organic yet (in progress), we follow clean agriculture practices and test for purity.
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STILL HAVE A QUESTION?
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Our dedicated flower specialists reply quickly. Ask anything about strains, wholesale, or your order.
Email: sales@weedflowers.co.uk
Response guarantee: usually within 4 hours, maximum 48 hours.
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weedflowers.co.uk | All rights reserved.
These products are not intended to diagnose, treat, cure, or prevent any disease.